What a Customer Looks For When Choosing a Moving Company

Are Moving Companies Considered Essential?
June 27, 2023
How to Turn Call In Leads to Customers
July 8, 2023
Are Moving Companies Considered Essential?
June 27, 2023
How to Turn Call In Leads to Customers
July 8, 2023

What a Customer Looks For When Choosing a Moving Company

  1. Reputation and Experience – The biggest thing to remember is that reviews and testimonials are the biggest help to bringing in new customers. 
  2. Licensing and Insurance – Customers will be looking for a completely insured moving company, and some will come in and “inspect” your company. 
  3. Services Offered – If at any time a customer sees or thinks that you do not offer the service they are looking for, they will look elsewhere for another mover. 
  4. Transparent Pricing – If a company is stingy and untruthful with their prices, this will immediately lose any leads or prospective customers. 
  5. On-Site or Virtual Inspection – Along with pricing, this one seems obvious but necessary in the process of acquiring a new customer. An inspection is 99% of the time a must for any new customer, because it will answer a lot of their questions and pricing concerns. 

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