As a boss there are times we can say ‘yes’ to devoting more resources, time or personnel to questions and solutions in our business. But this article offers some help in the other cases. Sometimes saying ‘No’ can lead employees to try something else.

Are you encouraging your employees to follow these steps when you need to say ‘No’ in your business?https://hbr.org/2017/02/what-to-do-when-your-boss-says-no